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Community


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Community

A one-stop forum for all your banking questions

Prepaid electricity voucher

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1 REPLY 1
MandyP
Community Coordinator

Hello @Murvin,

 

Can I kindly advise that you contact customer care on 0860 123 000 or forward your account details, ID number and contact details to [email protected] with the subject line "electricity voucher not received" so that we can urgently look into this matter and assist you further.

 

Kind Regards,

Mandy

Murvin
New Contributor
Ive bought prepaid electricity through app but before i could get the code my phone got stolen so after ive put the new pin in i didnt get the msge with the pin is their anyway that i can reverse or get another pin for the transaction?