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27-11-2023 03:42 PM
Hi @Daniehayw.
We would like to look into this for you since it sounds worrying.
You're right about reversals—they don't proceed if a customer makes a mistake when processing a pre-paid purchase.
Kindly send us an email at [email protected] with your personal details.
We will continue to help and look forward to receiving your email.
Sincerely,
Team Standard Bank
24-11-2023 05:29 PM
17-06-2018 09:28 AM
07-04-2017 07:31 AM
27-03-2017 02:56 PM
Hijoymafora,
I have escalated your query to our specialist team.
Hi please help I just bought electricity using the app but I did not receive the sms with the token numbers What do I do" in "Mobile banking app?