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Prepaid electricity

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IsabelG
New Member
Hi, I have been unable to purchase prepaid electricity for the last few days. Not on my mobile app or on computer. It gives me a technical error message. What's up?
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Community Coordinator

Hello Isabelle,

 

We need to identify the if you have done it before or if your municipality support the offline purchase of electricity. 

 

Make sure that you are entered correct details of your meter number if this is still the issue please mail us screen shots of your transaction for us to further look into this. Please mail us here with your full query: [email protected] using subject line "Electricity purchase error/Community query".

 

Regards,

Boitumelo

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