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A one-stop forum for all your banking questions
01-03-2024 10:18 AM
Good morning, @Amod.
Thank you for getting in touch.
To download proof of payment, follow the steps below:
Please let me know if this solution helps.
Kind regards,
Standard Bank Team.
29-02-2024 10:02 AM
19-03-2020 05:39 PM
08-01-2020 01:08 PM
08-10-2019 01:06 PM
Hello @MAFC
There's no cost involved when viewing or downloading proof of payment on your Internet Banking or Mobile Banking App.
Regards,
Boitumelo
08-10-2019 08:33 AM
07-10-2019 01:22 PM
Hello @Mashudu2,
Please be advised that currently you only have the option to either download, print or send proof of payment on the new Online Banking platform. The feature to download Proof of Payment on the mobile banking app forms part of current development plans, please be assured that customers will be notified once the feature has been enabled on the app. Kindly follow these steps to download, print or send proof of payment on the Online Banking Platform:
Kind Regards,
Mandy
05-10-2019 04:25 PM
05-04-2019 10:40 AM
05-04-2019 10:38 AM
05-04-2019 10:37 AM
03-04-2019 01:05 PM
I wanted to check If there is a way of getting proof of payement beyond 180 days as I need a proof for a February 2018 payment .
Hope you can assist.
Regards
19-04-2018 03:13 PM
19-04-2018 03:11 PM
06-03-2018 12:21 PM
This system is like a bad joke.
I just made a payment to a supplier while in another town and had to send a POP for stock release. I made the payment using the mobile app and simply used the option to email them the proof of payment directly from the bank.
They did not accept this POP, and when I saw the POP for myself I could see why. It's basically a screenshot of the app payment confirmation.
There are NO reference numbers, NO standard bank letter head, it looks more like a screenshot than an actual POP.
I eventually managed to find the list of past transactions buried deep in the internet banking site (I had to find a laptop to do this, I couldn't do it from my phone).
This information should be readily available just a few taps away from the app's home screen. The POP sent during the payment step should be the PROPER proof of payment PDF with all relevant reference numbers.
I am now strongly considering moving to another bank that has a functional system.
06-03-2018 10:10 AM
Hello @Lungile8,
Please be advised that currently you have the option to either download, print or send proof of payment on the new Online Banking. Kindly follow these steps to download, print or send proof of payment:
Regards,
Mandy
04-03-2018 08:53 PM
04-03-2018 08:50 PM
15-01-2018 12:20 PM
Hello @TJ2,
Please be advised that you need to select "Proof of Payment" under the history folder in order to have sight of your transactions. Once your Transactions have been displayed, click on the particular transaction of which you need the proof of payment for. The option "Proof of Payment" should be displayed below the amount (towards the right of your portal display). Once the proof appears, you'll have the option to Download, Print or Send - at the top of your portal display.
Regards,
Mandy
13-01-2018 01:26 PM