A one-stop forum for all your banking questions
26-05-2015 05:00 PM
Our customers are unable to get historic proof of payment on the banking app, but we are in the process of developing this into the app. The old internet banking website can be used to track previous payments and in some instances proof of these payments can be resent.
01-06-2015 03:52 PM
You can use the following steps to resend proof of payment using the old internet banking:
- Click on the payments tab once you have logged in
- Choose transaction history on the drop down menu
- Select the date of the transaction
- Select view once you have identified the transaction
- Choose the method on how you would like to send the payment confirmation and complete all the details.
01-10-2015 09:34 AM
Please help, how do print a payment proof after the site has (like it does mostly) "bombed" out after doing a payment. Payment is off account, sms notification was sent to benificiary, but I need to print a proof. Plz help
03-12-2015 02:22 PM
Is there really no way to print a proof of payment on the new site? We've never used the old Site before. Is this functionality being added at a later stage?
10-12-2015 08:48 PM
I cannot log onto old internet banking, even after changing CSP and passwork numerous times.. Please help as I need a proof of payment urgently. Thanks
16-02-2016 11:06 AM
I am having a similar problem. The recipient has not received the POP despite having emailed it to her twice from the internet banking platform. I suspect is landing in her junk mail but she cant find it. I need to print it out locally and send it to her
The number provided in the post above does not exist.
17-02-2016 09:44 AM
If you have emailed it to the recipient then please ask her to check her spam folder. You can also download the proof of payment onto your desktop and print it.
Standard Bank Team
19-02-2016 12:49 PM
You can download your payment history on the new app and on the new Internet Banking site and then use this as proof of payment.
Standard Bank Team
30-06-2016 01:33 PM
Our customers are unable to get historic proof of payment on the banking app, but we are in the process of developing this into the app. Internet banking website can be used to track previous payments and in some instances proof of these payments can be resent.