Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Proof of Payment

Solved
Reply
StandardBank
Solution
Community Coordinator

Hi Supajus,

 

You can download the statement wherein there will be the proof of payment.

 

Regards,

Standard Bank Team

supajus
Solution
New Contributor

Is there really no way to print a proof of payment on the new site? We've never used the old Site before. Is this functionality being added at a later stage?

StandardBank
Solution
Community Coordinator

Hi,

 

Please forward your query to [email protected] for assistance.

christie
Solution
Occasional Visitor

Please help, how do print a payment proof after the site has (like it does mostly) "bombed" out after doing a payment. Payment is off account, sms notification was sent to benificiary, but I need to print a proof. Plz help

StandardBank
Solution
Community Coordinator

Hi,

 

You can use the following steps to resend proof of payment using the old internet banking:

 

- Click on the payments tab once you have logged in

- Choose transaction history on the drop down menu

- Select the date of the transaction

- Select view once you have identified the transaction

- Choose the method on how you would like to send the payment confirmation and complete all the details.

 

Regards,

Standard Bank 

2wiseit
Solution
Regular Visitor
Please give steps on how to send proof of payment on the old IB website..
StandardBank
Solution
Community Coordinator

Hi,

 

Our customers are unable to get historic proof of payment on the banking app, but we are in the process of developing this into the app. The old internet banking website can be used to track previous payments and in some instances proof of these payments can be resent.

 

Regards,

Standard Bank

ji
Occasional Visitor
Does anyone know how to create a prof of payment retrospectively?
Go to the solution >