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Community


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Community

A one-stop forum for all your banking questions

Proof of Payment

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2 REPLIES 2
Fortue1
New Member
I can't get proof of payment but the transaction is showing on the bank statement.
MandyP
Community Coordinator

Hello @Ruanliezl11,

 

Please be advised that you have the option to either download, print or send proof of payment on the Internet Banking platform. Kindly follow these steps to download, print or send proof of payment on the Online Banking Platform:

 

  • Log on to the Internet Banking portal with your email address and password,
  • Select "Transact" at the top of your portal display,
  • Under the "History" dashboard, select "Proof of Payment",
  • Browse through your transactions and select the one that you need proof of,
  • Select "Proof of Payment" under the transaction, towards your right,
  • At the top right corner of your portal display, you'll have the option to download, print or save the proof of payment - select the option that you require.

 

Kind Regards,

Mandy

Ruanliezl11
Occasional Visitor
I paid my Avon account but did not save it, now they are looking for a pop on a PDF form, not a sms.
How do I get it on line please?