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Community


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Puresave account missing from app

Reply
2 REPLIES 2
FanaM1
Community Coordinator

Hello @Zuko3

.

Thank you for contacting us.

 

It might be one of the following problems:

  • You might be currently on a different dashboard, and to check if it is not in any other dashboards, please follow the steps below: 
    • After logging
    • Click more
    • Click switch dashboards
  • It could be that you have changed the card you initially registered with, and your puresave was not linking. To link your account, please dial 0860 123 000 option 3 then 4.

Please let us know if these solutions were helpful for you.

 

Regards

Fana.

Standard Bank Team.

Zuko3
New Contributor

May someone please help my Puresave account has also disappeared

Mon1
New Member
As the title says puresave account missing from my mobile app dashboard.