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i purchased through the online banking app, received notification sms with confirmed purchased electricity with a V12 number, dissimilar to yours mentioned. Did you receive any help from Standard Bank?
I bought a prepaid electricity via cellphone banking and I received an empty SMS with no voucher number. Then I received a confirmation SMS with reference number V127165048. Please help me the I need my electricity voucher, it was for R100. i hope i get help.