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Reason why I do not use the new mobile app

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LeeDee
New Member

I would really like to move from the old to new online banking app but there is one very important thing missing that stops me from making this move. The new app does not keep a rolling balance, so I cannot see what my balance was on a particular date. I need to be able to see what my balance was before my salary was paid so that I can see what I saved the previous month. Is there any way this can be added to the new app?

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1 REPLY 1
Community Coordinator

Hello @LeeDee,

 

Your comment on the new updated version of the app is noted. 

 

We have escalated to our development team to intervene and assist further with this. I will respond as soon as we have a feedback on this.

 

Regards, 

Boitumelo

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