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Community


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References on the app

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3 REPLIES 3
Sihemavana
New Member
Shalene1
Occasional Visitor
Hi Boitumelo
Why does Standard bank note certain beneficiary references as incorrect. I can understand why the account number must be validated but the beneficiary reference is at the discretion of the client. This intuitively should not be an error which prevents the client from adding a beneficiary. I also looked at the posts and I see a few clients have had the same experience but there is no responses from Standard bank about this. Very frustrating as payments need to be made....
Boitumelo
Community Coordinator

Hello @Beverly101,

 

Their reference is the reference provided by the service/company you making payment to identify your payment and your reference is what you would like to see as payment reference on your bank statement or proof of payment.

 

Regards, 

Boitumelo

Beverly101
New Member
Hi what's the difference between "their reference" and "my reference"?