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Community


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Reversing debit order on the Mobile App

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1 REPLY 1
MandyP
Community Coordinator

Hello @Tikana,

 

Please be advised that you will need to go onto either Play Store or Apple Store depending on the operating system that you use in order to update your Standard Bank mobile banking app to the latest version. Once you've done this, you'll be able to view the "manage debit orders" option on your app under "more". Please use these steps to reverse your required debit order: https://community.standardbank.co.za/t5/Key-app-features/How-to-reverse-a-Debit-Order-on-the-Mobile-...

 

Kind Regards,

Mandy

Tikana
New Contributor

Standard bank states that you can reverse the debit order on your mobile app but when you login and go to the menu and click "More" the screen that appears it does not show "manage debit order" instead it has "Debi check"  which does not prompt you to can reverse the debit order.  Please assist