05-06-2018 11:09 AM - edited 06-12-2018 02:15 PM
05-02-2019 02:20 PM
Please be advised that you will need to visit your nearest branch or get in touch with customer care on 0860 123 000 in order to log a request for reversal. Kindly note that this needs to be done within a period of 45 days from the payment date.
26-03-2019 12:29 PM
02-04-2019 07:50 AM
You can only reverse debit orders less than R200.00, any transactions needs to be logged with our service team to assist in reversing that amount. Follow the link for steps on how to reverse your debit order: https://community.standardbank.co.za/t5/Key-app-features/How-to-reverse-a-Debit-Order-on-the-Mobile-...
Please feel free to reverse any debit order over R200 here: 0860 123 000 or visit the nearest branch.
Do let us know should you require further assistance.