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Community


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Community

A one-stop forum for all your banking questions

Reversing payment on the app

Solved
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FanaM1
Community Coordinator

Hi @HCKruger.

 

We appreciate you contacting us.

 

The form has been shared along with more instructions.

 

If you require any additional support from us, just let us know.


best regards

Fana.

Team Standard Bank

HCKruger
New Member
Hi i want to reverse an eft payment made incorrectly will you be able to assist ASAP. My emaik [email protected].
FanaM1
Community Coordinator

Hi @Mtho1.

 

Information on how to reverse EFT payments is available from us.

 

Please mention your email address so that you receive the form.


to learn more about the EFT that was transmitted using false information. Please see the linked EAP recall notice for more details.


We await your response with interest.


Regards

Fana.

Team Standard Bank

Mtho1
New Member
Reverse payment
FanaM1
Community Coordinator

Hi @Mkhuselimants17.

 

We have provided instructions on how to reverse EFT payments.

 

To ensure that you receive the form, please include your email address.

 

To find out more about the EFT that was sent with incorrect information. For more information, kindly refer to the tagged EAP recall message.

 

We are looking forward to your response.

 

Regards

Fana.

Standard Bank Team

Mkhuselimants17
New Contributor
I am reversing payment of R1100 because it goes on wrong person.
FanaM1
Community Coordinator

Hi @Chinelo.

 

We appreciate you contacting us.

 

The form has been shared along with more instructions.

 

If you require any additional support from us, just let us know.


best regards

Fana.

Team Standard Bank

Chinelo
New Contributor

Afternoon I'd like to reverse funds made through Immediate payment this morning from standard bank to capitec account 

please assist 

FanaM1
Community Coordinator

Morning @Jgleroux.

 

Thank you for getting in touch with us.

 

The form has been shared with you with further instructions.

 

Please let us know if you need further assistance from us.

 

Kind regards,

Fana.

Standard Bank Team

Jgleroux
New Member
Hi, can I please have the form for disputing a incorrect eft please? Email is : [email protected]
FanaM1
Community Coordinator

Hi @234.

 

We appreciate you reaching out to us.

 

We would love to confirm for you that the funds have been transferred to the correct account.

 

Please share the full account information you transferred to us via email at [email protected] or reply to us here with the information for further assistance.

 

We are looking forward to hearing from you.

 

Kind regards,

Fana.

Standard Bank Team

234
New Contributor
234
New Contributor
Wanted to pay water and electricity. Deposited money into the ethekwini account beneficiary given by standard bank. Not sure if the account number provided is correct because the account number on the pop ends with 4411 instead of 1126
FanaM1
Community Coordinator

Hi @Nicole06nn.

 

Thank you for reaching out.

 

You will be required to fill out an EAP recall form and request that the funds be reversed.

 

Please keep the following in mind if you decide to reverse your funds:

 

NB:
Fee R310
It’s not guaranteed.
Turnaround time is 10 business days.

Please send the form to [email protected] so that our team can assist you further.

 

Kindly share your email address so we can share the dispute form with you.

 

Please let me know if this solution helps.

 

Kind regards,

Fana.

Standard Bank Team

Nicole06nn
New Member
How do I reverse eft payments on the app
FanaM1
Community Coordinator

Hi @ALMD2.


Information on how to reverse EFT payments is available from us.


Please mention your email address so that you receive the form.

 

To learn more about the EFT that was issued with inaccurate information.


Please see the tagged message "EAP recall" for more details.

 


We await your response with interest.

 


Regards

Fana.

Team Standard Bank

ALMD2
New Member
I would like to reverse a payment of R200 made to Mr CM Kweyama.
FanaM1
Community Coordinator

Hi @thobekavenessa7.

 

We have provided instructions on how to reverse EFT payments.

 

To ensure that you receive the form, kindly include your email address.

 

To find out more about the EFT that was sent with incorrect information. For more information, kindly refer to the tagged EAP recall message.

 

Looking forward to your response.

 

Regards

Fana.

Standard Bank Team

thobekavenessa7
New Member
I have made payment to Hollywoodbet and used incorrect references so i need steps to reverse the payment