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Community


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Community

A one-stop forum for all your banking questions

Reversing payment

Solved
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BILLjoy1
New Contributor
From the 22 desember i si that debits whent of not ts 0ne if please i cant get to a bank and i ask them on emails
BILLjoy1
New Contributor
All the payment to naedo can you please reverse it
Boitumelo
Solution
Community Coordinator

Hello @Nonkuzn,

 

The best way to resolve this is to make sure that it is a scheduled payment not an immediate payment for reversal. Note, if this payment is for a personal beneficiary you will have to contact the other party as you will be only eligible to recall/reverse a debit order not a personal transaction.

 

You can contact us or visit our nearest branch to action this.

 

Let me know should you still need further assistance on this.

 

Regards,

Boitumelo

Nonkuzn
Occasional Visitor
How do I reverse a payment made to a beneficiary?
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