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Community


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Community

A one-stop forum for all your banking questions

Savings account

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New Member

A savings account was set up for me, and money deposited into the savings account from my card account at a branch. the app and online banking does not show the savings account that was set up, instead it has a completely different account belonging to someone different on my app and internet banking, with 0.00 in the balance, however on your system it shows the correct accounts and amount in each. 

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1 REPLY 1
Community Coordinator

Hello @awinch,

 

All your accounts should be linked to the card you first registered at Standard Bank. Please check your Internet Banking profile to determine whether all your accounts are linked to this card.

If you still can’t see all your accounts, please visit your nearest Standard Bank branch to link your accounts to the card.

 

Regards,

Mandy

 

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