Scan qr code

[Bd1]

On the app wher is the qr code

[MandyP]

Hello @Bd1,

Please note that when you tap on the App icon on your phone and your App comes into display, the "Scan QR" icon will appear on the bottom left  corner of your App display.

Kind Regards,

Mandy

[Useless1]

There is no "scan QR" button on the bottom left of my app and I now have no way of making necessary payments.

[LA2021]

Me too

[LA2021]

I also can't see it.

[LA2021]

Hi Mandy, the icon is not there. Please advise. I need to make an urgent payment

[Unique_Username]

The Scan QR code is not "inside" the app. Do not log in. Simply open the app and on the log in screen, in the bottom left corner, there should be a Scan QR code button. The button, helpfully, does not appear inside the app anywhere.

It seems Standard Bank have successfully locked most of their clients out of their own banking with this ill thought out securty option.

[Desmond15much]

I have an interesting scenario.

If i am doing an internet banking transaction on my iPad mini or iphone. In the browser and not on the standard bank app.

The prompt for OTP comes as a QR code. How do I scan it? If Im on the device that has the banking app. How do I scan what is already on the screen?

Please assist.

[SREDDY]

This feature is aboslutely pathetic, unable to make payment through standard bank web page, it is asking Scan QR Code using ur phone App, and there is no QR scan scan option available.

[luxmore]

1. Click your App icon

2. DO NOT SIGN IN!

3. Scan QR is on the bottom left of your screen!

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@Bd1 wrote:

On the app wher is the qr code

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[perplexed]

Hold on - so this means that if someone steals you phone and gets past the phone login they have complete access to your bank account? 

[Ilana10]

Hello perplexed,

You need logins to log into the App.

[MJ13]

Unfortunately, it seems so.
I have been trying to scan the code but I can't for whatever reason. I called standard bank but the consultants seem to not know their work. Now I have to visit my branch as I can't make payment. I've linked my device to my profile. I don't know what else to do. Such poor service. When I called, the consultant gave me a wrong email they have on their system. Hence, my email are going to the wrong person and my personal information is at risk.

[paulkubheka]

This Scan qr code is causing inconvience for us as standard bank customers, if you are using phone how can i scan a code that is on the same phone. why not just use otp. may should consider other banks coz i cant make a crucial payment and consultant are not able to assist.