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05-03-2024 10:31 AM
Good morning, @robinstevens351.
We're sorry to hear about that.
Our team needs to have a look into as it sounds more like your profile was not updated accordingly.
Please send an email to [email protected] with a subject line " Contact number change", along with your ID number and new contact details.
Kind regards,
Standard Bank Team.
01-03-2024 11:51 AM
01-03-2024 11:50 AM
01-10-2019 01:20 PM
30-09-2019 11:17 AM
30-09-2019 11:01 AM
Hello @ksc,
I can understand your frustration and would like to apologies for this issue. Can you kindly let me know how we can help you so that we can urgently look into this matter and assist you further.
Kind Regards,
Mandy
30-09-2019 10:42 AM - edited 30-09-2019 10:45 AM