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Community


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Technical error mobile app - 2009

Reply
5 REPLIES 5
FanaM1
Community Coordinator

Good day @Sloane92.

 

We appreciate you contacting us.

 

The error code refers to a branch block. Please bring your ID book/card to your nearest branch for assistance.

 

Thank you kindly.

Fana.

Sloane92
New Member
What is the solution this? Why has the account been locked?
Nicolevc
New Contributor
The error means that the account has been placed into lockup. You have to go into the branch or call the call centre to find out why.
Sky1
New Contributor
Sky1
New Contributor

I received the error code 2009 from cellphone banking app what does it mean

 

Nicolevc
New Contributor

Hi,

 

I'm am attempting to transfer funds from my mobile app. Upon transfer an error message appears "technical error. please try again later. (2009) 

 

Please assist as to how I can resolve this. 

 

Thanks.