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Technical error, please try again later

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Blackplanet
Occasional Visitor
Can you guys fix the app. Having trouble buying airtime
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13 REPLIES 13
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Community Coordinator

Hi Blackplanet,

 

Can you please tell me what happens when you try to login so that I am able to assist?

 

Regards,

Standard Bank Team

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matookchundSG
Solution
New Member

When I log in from my iphone 6 and laptop since last night to purchase electricity, it does not trancact .

 

" technical error".

 

Urgent.

 

 

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Solution
Community Coordinator

Hi MatookchundSG,

 

Is this the first time that you are experiencing this issue?

 

Regards,

Standard Bank Team

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zakheleyengwa
Occasional Visitor
Technical error... Can't do instant money
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Community Coordinator

Hi zakheleyengwa, are you trying to create a voucher? If so, please try again and let me know if you still cannot do this. 

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tomerg
Occasional Visitor
Having the same problem for the last 3 weeks, log out and still persistent.
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Community Coordinator

Hi, 

 

Are you also having issues with creating an Instant Money voucher?

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sherylhigh
Occasional Visitor

I am in the uk and every time I try to pay an account your app says Technical error please try again later... this has been happening for 2 weeks now! There are more than enough funds and I am getting very frustrated... 

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Community Coordinator

Hi,

 

I have escalated your query to our technical team to investigate. 

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AMM
New Member

I've been trying to create a voucher for the past 4 days and the system keeps giving me a technical error message. This is frustrating to the core. My mother is in desperate need of the money and now Standard Bank is failing us in a big way..can someone please let me know if this will ever be fixed. Or should I just try other means. 

 

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DrP
New Contributor

Hi

I have been unable to access my accounts since at least late November. My ipad app keeps saying Technical Error 500.

Please help. Urgent.

 

Dr Peter Louis van Dijk

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DrP
New Contributor

A message saying Technical error 500 appears 

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Community Coordinator

Hello @DrP,

 

Could you kindly forward your digital email address registered on the app, ID number and contact details to [email protected] with the subject line "technical error on app" so that we can escalate to our development team for further assistance.

 

Kind Regards,

Mandy

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