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Community


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A one-stop forum for all your banking questions

Transaction history for a custom period

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Visitor
I use the banking app on my phone. How can I view transactions from more than 6 months ago?
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Community Coordinator

Hi Altheabt,

 

If it is more than six months you will need to request a statement to view those transactions. Or you could go to the nearest branch for archived statements.

 

Regards,

Standard Bank Team

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New Member
How do I request a statement. I am not able to get to a branch to do it. Many thanks.
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Community Coordinator

Hello @Vix,

 

Please be advised that you can view your transaction history on the mobile banking app for a period of 180 days (6 Months), your ability to view the transactions for this period will be determined by when you actually downloaded the app and started transacting on it.  Simply follow these steps to view the details:

 

- Log on to the app

- Tap on the tier that highlights your balance and account number

- Tap on the "transactions" option

- All your transactions will then appear on the screen, you also have the option to refine your search to just incoming or outgoing transactions.

 

Kindly let us know upon completion if this has been successful. 

 

Regards,

Mandy

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