27-09-2018 03:24 PM
Please be advised that currently it's not possible to reverse transactions on the mobile banking app. You will need to visit your nearest branch or contact the customer care center on 0860 123 000 in order to be assisted with the reversal. Kindly note that the reversal will need to be done within 45 days of the transaction date.
05-04-2019 12:09 PM
Please be advised that you can now reverse unauthorised debit orders on the online banking platform, as well as, the mobile banking app. Please visit: https://community.standardbank.co.za/t5/Internet-banking/How-to-reverse-a-Debit-Order-on-Online-Bank... for more information on how you can reverse your unauthorised debit orders on the online/internet banking platform, as well as, https://community.standardbank.co.za/t5/Key-app-features/How-to-reverse-a-Debit-Order-on-the-Mobile-... for mobile banking app reversals.