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Community


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Ucounts

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4 REPLIES 4
293727
Frequent Visitor
Colleen3
New Member
I can’t find my profile on UCounts
Mehlodi
New Member
Hi Mandy

I think the problem is bigger than just Kegan, I also have the same problem. Maybe they should do a mass refresh or upload to sort out for everybody
MandyP
Community Coordinator

Hello @Kegan,

 

Could I kindly advise that you forward your account details, digital email address registered on the mobile banking app, as well as your ID number to [email protected] with the subject line "UCount profile not picking up on mobile app" so that our mobile app development team can look into this issue for you.

 

Kind Regards,

Mandy

Kegan
Occasional Visitor
Hi. My ucount profile is not picking up on my mobile app