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Community


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Unable to give notice on App

Reply
3 REPLIES 3
FanaM1
Community Coordinator

Hi @Aletta50.

 

We appreciate you sharing your concerns with us.

 

Your digital ID (the email address you use to log into the app), your contact information, screenshots of the error message you receive, and the kind of investment savings account you are currently using are all things we will need in order to further explore this issue.

 

Please forward the aforementioned information to our team through email at [email protected] so that we may investigate.

 

We are looking forward to hearing from you soon.

 

Regards

Fana.

Standard Bank Team

Aletta50
New Member
I’m also having similar problems since yesterday
Mepho
Community Coordinator

Hello TN23, thanks for flagging your concerns with us. We need to further investigate this issue and will require your digital ID (Email address you use to login to the app), your contact details, screen shots of the error message you receive and the type of investment savings account you are currently using. Kindly email the mentioned details to our team on [email protected] in order to look into this matter. 

TN23
New Member
Hi
I am unable to give notice on my Notice deposit since yesterday on the App. There is an error message "something went wrong". Please advice.
Thanks.