Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.
A one-stop forum for all your banking questions
15-12-2022 10:45 AM
Hi @Aletta50.
We appreciate you sharing your concerns with us.
Your digital ID (the email address you use to log into the app), your contact information, screenshots of the error message you receive, and the kind of investment savings account you are currently using are all things we will need in order to further explore this issue.
Please forward the aforementioned information to our team through email at [email protected] so that we may investigate.
We are looking forward to hearing from you soon.
Regards
Fana.
Standard Bank Team
14-12-2022 07:03 PM
12-10-2021 12:13 PM
Hello TN23, thanks for flagging your concerns with us. We need to further investigate this issue and will require your digital ID (Email address you use to login to the app), your contact details, screen shots of the error message you receive and the type of investment savings account you are currently using. Kindly email the mentioned details to our team on [email protected] in order to look into this matter.
12-10-2021 06:30 AM