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Unable to link accounts/ca4d on updated app

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DavidVan
New Member
I have recently updated my Standard Bank App on my Samsung phone, and it no longer has my account/card linked to the app. When I enter my bank card info to link to the app, it shows "This card is already linked to banking profile. Code 1001". Since I am working in Canada, the verification codes are sent to my email address, not as a text to my phone. Again, I am using Samsung Android, not an iPhone. Thank you!!!

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Zeezo
Community Coordinator

Hello Davidvan, the error code your are receiving means "The details you have entered are incorrect. Please re-enter and submit it again." For further assistance you may connect with our team by calling +27 10 249 0423 or send an email to [email protected]

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