Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Unable to make online purchases

Reply
SHAUNVR66
New Member
I have been using my elite cheque account to make online purchases for years but now i am unable to do so with both my cheque account or my credit card. I enter my card number expiry date and cvv number but i do not get any ott pin. It does this on any site i visit. I have not had this problem in the past i have not changed my phone either. I called the customer care with no help given at all... all they do is transfer me to different departments. Pathetic service ..