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Community


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Community

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Unable to transfer money between linked accounts in mobile app

Reply
14 REPLIES 14
FanaM1
Community Coordinator

Hi @Princematsimbi4.

 

Thank you for getting in touch with us.

 

Please reach out to our digital team at 0860 123 000, options 3 and 4, to activate your app.

 

Regards,

Standard Bank Team

Princematsimbi4
New Member
I can't transfer my money to trading platform it give me problem they say my app is deactivated
FanaM1
Community Coordinator

Good day @charmaine9.

 

Thank you for bringing this to our attention.

 

For us to better assist, please share a screen shot of the error message you received on your end with [email protected].

 

Alternatively, you can log on to internet banking (onlinebanking.standardbank.co.za) and process a transfer immediately.

 

We look forward to your email.

 

Regards,

Standard Bank Team

charmaine9
New Contributor
cannot transfer between linked accounts
charmaine9
New Contributor
It's says inter transfer not available at the present
charmaine9
New Contributor

I want to transfer money between linked accounts and it gives technical error

FanaM1
Community Coordinator

Hi @Charmainemathab.

 

Thank you for reaching out.

 

Please confirm what time did you try to process an inter account transfer and from which account?

 

Regards,

Fana.

Standard Bank Team.

Charmainemathab
New Member
It's says inter transfer not available at the present
FanaM1
Community Coordinator

Hi @Wayne101, what error message are you getting on your end? 

 

 

Wayne101
New Member
I also struggle to transfer money from my access bond account to my savings...
jurgenst
Visitor
It seems like a common error on Standard Bank app. Just like about 70 percent of the app is not working.
MandyP
Community Coordinator

Hello @AG28,

 

Kindly forward your Standard Bank ID (email registered on app), ID number and contact details to [email protected] with the subject line "unable to transfer money between linked accounts in mobile app" so that we may escalate to our development for further review and assistance.

 

Kind Regards,

Mandy

AG28
Occasional Visitor
I have also experienced this problem
MandyP
Community Coordinator

Hello @DylanT,

 

Could you kindly forward us your account details, ID number and contact details to [email protected] with the subject line "inter - account transfer unsuccessful" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

DylanT
Visitor
I haven’t been able to transfer money in the mobile app to another linked account. It simply says “Transfer Unsuccessful” with Error Code 2528. Please assist.