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Community


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A one-stop forum for all your banking questions

Unauthorised debit orders

Solved
Reply
5 REPLIES 5
Anel12
Visitor

Hi. Have you managed to stop the commit technologies rescue box? I'm having the same debit order every month.

John2015
Occasional Visitor
There's a thing called tenacity and commit technologies rescue box how do I stop them please
emileg
Visitor
Hi,
I am getting a debit order from “Phone VLT” and “UnitedCon” that I never authorized. I reversed the debits, but how do I stop this permanently ??
MandyP
Solution
Community Coordinator

Good Morning @MpumeS  and @Dimakatso37,

 

Please be advised that you can now reverse unauthorised debit orders on the online banking platform, as well as, the mobile banking app. Please visit: https://community.standardbank.co.za/t5/Internet-banking/How-to-reverse-a-Debit-Order-on-Online-Bank... for more information on how you can reverse your unauthorised debit orders on the online/internet banking platform, as well as, https://community.standardbank.co.za/t5/Key-app-features/How-to-reverse-a-Debit-Order-on-the-Mobile-... for mobile banking app reversals.

 

Kind Regards,

Mandy

MpumeS
Occasional Visitor
Me too, it's frustrating going to reverse them every month. I don't understand why they don't let us do via App, they are hiding behind 'security'. Where is this security when our accounts are accessed unlawfully
Dimakatso37
Regular Visitor
I get unauthorised debit orders almost every month
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