Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Virtual card refund,reversal and escrow problem

Reply
Obert101
New Contributor
I have a problem with a few if my virtual cards, i bought something from an online platform, they asked for authorisation from the bank, the money was taken from the acc, but the money was returned by the online platform as the order was somehow cancelled on their side, to date the money has not returned,this happens more than once and there is no one helping me. What should I do?
0 Kudos
Reply