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Voucher missing help

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I send someone an insta money and the money couldn’t come out of the atm ,and the voucher doesn’t even show on my manage, i tried the voucher on atm it says then please try again later. Now I would like to know what could be the problem and can I get something that says the voucher has be taken out when which ATM?

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Voucher missing help

Voucher missing help

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