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Where is payfines on the app

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hazelholly
New Member

Where is payfines on the app

I used to be able to pay traffic fines on the app, but cannot find it now.
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10 REPLIES
Community Coordinator

Re: Where is payfines on the app

Hi

 

This feature is currently not available on the app but will be made available in the near future. 

 

Regards,

Standard Bank

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nejthardt
Occasional Visitor

Re: Where is payfines on the app

I see "in the near future" was posted over a year ago. Where do I find the payfines on the app?

 

 

 

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JB5
Occasional Visitor

Re: Where is payfines on the app

Still looking for it ........ when is "near future"?

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Community Coordinator

Re: Where is payfines on the app

Hello @JB5,

 

This feature is currently not available. As soon as we have the development plan of this feature we will update you.

 

Regards,

Boitumelo

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Zaperssd
Visitor

Re: Where is payfines on the app

Over 2 years is a long development plan, bank seem to not have a good focus for on the go customers
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Rudib
New Member

Re: Where is payfines on the app

I think Standard Bank should make this higher priority. Its been some time now
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Community Coordinator

Re: Where is payfines on the app

Hello @Rudib,

 

Thank you for raising your concerns with us. Our mobile app development team has advised that the pay fines feature has been put on hold currently, however, there are plans to rebuild it onto the app. Kindly note that in the mean time, you have the option of making use of the online banking platform in order to settle your traffic fines. Simply follow the below steps:

 

  • Log onto the Online Banking platform,
  • Click on "Transact"
  • Under "Pay and Transfer", click on "Traffic Fines".
  • Select the fine that you'd like to pay.

Kind Regards,

Mandy

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FClapton
New Contributor

Re: Where is payfines on the app

I used this function. Paid my fine before the 32 day discount period lapsed, the money was deducted from my account received proof of payment. However, the fine still shows on my account at the full amount. Can you please assist in this regard. 

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Community Coordinator

Re: Where is payfines on the app

Hello @FClapton,

 

Could you kindly forward your account details, ID number and contact details to [email protected] with the subject line "payfines" so that we can look into this and assist you further.

 

Kind Regards,

Mandy

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FClapton
New Contributor

Re: Where is payfines on the app

I sent my detail on the same date. To date no feedback. 

 

 

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