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Windows 10 Universal app

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nhlanhla700
Occasional Contributor
Can you please update or rewrite the Windows Phone/Tablet/PC app to the level of the other platforms.
Use the Windows 10 design language.
It's a little bit weird that a customer should have to ask this.
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25 REPLIES 25
Community Coordinator

Hi Nhlanhla,

 

Thank you for your feedback.

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nhlanhla700
Occasional Contributor
""""Standard Bank: The app that you are currently on will not be available from 26 September 2016. Download the latest banking app & enjoy an enhanced experience.""""

What nonsense is this?
You want a customer to buy a new android/ios phone just to use your services.

Where's the new Windows Mobile app which I requested.
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Community Coordinator

Hi Nhlanhla700,

 

You can use the internet banking site or our USSD services on your device. Our team will be looking at other operating systems going forward.

 

Regards,

Standard Bank Team

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nhlanhla700
Occasional Contributor
Or I could use FNB, ABSA and Capitec.
Who all support Windows fully.

BTW, what's other operating systems going forward?
You typed that response in Windows and created your fancy apps for other systems on Windows.
Unbelievable oversight.
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Allen_Farai
New Contributor

I totally agree, thinking to switch phone platforms now as a result of the Windows app not being updated. Please do something about this.

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Allen_Farai
New Contributor

Or I could just switch to FNB like Nhlanhla is planning to do.

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banele
New Member
I agree, I just came from the bank only to learn that windows phone is not supported. Here is a suggestion, Microsoft acquired xaramin recently and there is no excuse for not supporting windows. UWP, make use of it please. Is there any word on writing a universal app
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Community Coordinator

Hi Banele, thank you for your feedback. I will forward your query to our development team.

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heinza7778
New Contributor
Hi SBSA,

All the other major banks have apps for all the OS platforms.

Please consider doing the same. Not everyone uses Android or Apple...and it is not difficult to convert you android app to Windows....
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Community Coordinator

Hi,

 

Thank you for raising this matter with us, our development team is currently reviewing this issue.

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nhlanhla700
Occasional Contributor
Hello SBSA
While you're working hard developing our Windows 10 UWP app, could you find a little bit of time to add a simple calendar  to input a future payment reminder.
This reminder should be a live tile also. The Windows way.

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Community Coordinator

Hi Nhlanhla700,

 

Thanks for the suggestion, we will escalate this to our technical team.

 

Regards,

Standard Bank Team

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Lefty
Occasional Contributor
Greetings SB Team,

Please provide some concrete news on the development a UWP app for what's proving to be a dominant OS. Terms like "reviewing the issue" have no substance.

Thanks,
Lefty
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Highlighted
busisiwe23bm
Contributor

Hi Lefty,

 

I'm not sure I understand what you mean by UWP app. Please clarify so that we can assist.

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nhlanhla700
Occasional Contributor
UWP - Universal Windows Platform app.
An app which runs on all Windows 10 devices - PC, Mobile phone, Tablet and Xbox.

Eg. Mail for Windows10 looks like a phone app in a phone screen but scale to full pc app as soon as you project to a smart tv miracast.
Code ounce.
One app runs everywhere, it scales to the device and size of screen and monitor.
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Lefty
Occasional Contributor

Thanks nhlanhla700, you have more energy than I have. (My answer: https://docs.microsoft.com/en-us/windows/uwp/get-started/whats-a-uwp).

 

Lefty

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busisiwe23bm
Contributor

Hi Lefty,

 

Our technical team is looking into that and will advise as soon as its available. In the meantime please use the internet banking site.

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Allen_Farai
New Contributor

Surely when answering to a question about the Windows Mobile platform to Google the acronym UWP should be easier than asking the commmunity member you should provide answers with what that is. If you have a supervisor that person must be terrible at their job!

 

Anyways ours is a forgotten platform and Standard Bank not a digital first bank in 2017, I still look at the FNB app with such envy. It's sad, we will never get an update for the app, it is pretty flawed and doesn;t work most of the time, I have bettyer results with cellphone banking.

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svdm3
New Contributor

moving forward is not so apprently not the direction, but never the motive either...

ill be switching too.

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