Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

banking app

Solved
Reply
Siphesihle3
New Member

Hi.

I need help with registering for the standard banking app. Thing is, when I try  to register, they ask for the same details that they have on their records (email address or cellphone number). The problem is I lost my phone, so I no longer have that email address and cellphone number. So I was asking, how do you update your details without going to the bank? Is there any website where I can update my details online? or is it compulsory that I have to go to my nearest bank ( which I don't have) to update my details? 

Go to the solution >
0 Kudos
Reply
4 REPLIES 4
russel
Solution
Community Manager

You may call 0860 123 000 to update your profile securely. Be aware that it may be necessary to produce documents at some stage. I recommend calling as your first option.

0 Kudos
Reply
Thapi0505
New Member
Hi my cell phone app is still linked with the previous number so each time I try to use it sends a pin to that number and I'm not using that number anymore
0 Kudos
Reply
russel
Community Manager

You should call 0860 123 000 to update your cellphone number.

0 Kudos
Reply
Manyonge
New Member
Reply