Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.
A one-stop forum for all your banking questions
11-01-2024 09:52 AM
Good morning, @mbalenhlelekone.
We appreciate you reaching out to us.
Please be sure you reset your password using the information you used when you first registered.
Please use options 3 and 4 to contact our digital staff at 0860 123 000 if you can't remember the information.
Please let us know whether you were able to reset your login credentials.
With regards,
Team Standard Bank
10-01-2024 10:42 PM
29-06-2021 07:00 PM
25-06-2021 10:50 AM
You should call 0860 123 000 to update your cellphone number.
25-06-2021 07:50 AM
24-06-2021 04:49 PM - edited 25-06-2021 10:50 AM
You may call 0860 123 000 to update your profile securely. Be aware that it may be necessary to produce documents at some stage. I recommend calling as your first option.
22-06-2021 09:50 PM
Hi.
I need help with registering for the standard banking app. Thing is, when I try to register, they ask for the same details that they have on their records (email address or cellphone number). The problem is I lost my phone, so I no longer have that email address and cellphone number. So I was asking, how do you update your details without going to the bank? Is there any website where I can update my details online? or is it compulsory that I have to go to my nearest bank ( which I don't have) to update my details?