Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

beneficiaries not apperaing on app

Solved
Reply
1 REPLY 1
Paddytoo
Solution
New Contributor
No response yet but have discovered it is due to the Dashboard I am using. My personal db is associated with my credit card (no beneficiaries, EAP Limit R0.00). Switching to the supplied "Overview" db, my beneficiaries are visible and my EAP Limit is > R0.00.

Sorted!
Paddytoo
New Contributor
I suspect this is an issue with the app using my credit account as the default instead of my cheque account. I added a beneficiary and tried to make payment but it failed due to R0.00 EAP limit. That is the case on credit, not on cheq.
Go to the solution >