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24-09-2020 02:52 PM
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08-09-2020 11:13 AM
04-09-2020 07:27 AM
I did this, twice. Still not working and still no help from customer service. I have no choice but to close my account as Standard Bank is unable to solve the problem.
@StandardBank wrote:Hi Chris1991,
You will need to register the new number. Please call 0860 238 837 or visit your nearest branch for assistance.
Regards,
Standard Bank Team
@StandardBank wrote:Hi Chris1991,
You will need to register the new number. Please call 0860 238 837 or visit your nearest branch for assistance.
Regards,
Standard Bank Team
04-09-2020 07:25 AM
I spent over an hour in the bank with the consultant who could not solve this problem. I cannot use internet banking now at all. I'm unable to link accounts. Customer service was supposed to contact me and did not. I cannot continue like this. I am, after being with this bank for more than forty years, going to close my account today and move to another bank.
@mogammad wrote:
Good day.
I've been registered before with standard bank (app) and all my details were filled in. I recently changed my cell phone number and now I have to add my accounts from over. The one-time pin code is being sent to my old cell number which is no longer in use.
How do I change that.
Thanks in advance.
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