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10-06-2021 08:14 PM
07-06-2021 09:45 PM - edited 07-06-2021 09:46 PM
03-06-2021 09:59 PM
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30-12-2020 06:47 PM
20-12-2020 01:10 AM
Please note my cel phone number has changed to +447544487957 L A Lindsey-Renton
10-12-2020 02:07 PM
26-11-2020 11:48 AM
26-11-2020 10:59 AM
25-11-2020 04:54 AM
24-11-2020 11:01 AM
03-11-2020 12:48 AM
Dear All,
I have exactly similar issues with Standard bank at the moment. Moved overseas I have a new cell number today(as compared to what I had in the past in South Africa) and its practically impossible to get a decent and efficient help from standard bank so that I can at least register for internet banking. I have sent about 20 emails requesting help but its been a ping pong backward and forward, different persons replying asking the same questions again and again and passing the bucks to different departments at standard bank.The last one I received was today where I was requested to register for DigiMe via a mobile Apps. Of course once the registration is done and you try to link your accounts, you are asked for a cell number - and guess what its still the old SA cell number - So I am back to square one (in fact I suspected that and mentioned it to the support before..).I unfortunately have the feeling that I am just not dealing with an profesional organisation anymore - and standard bank does not seem to knaw whats going on! This back and forth emails have been going on since 6 October ..almost 1 month now -and still no solution.
Wondering if someone can help!??
21-10-2020 06:11 PM
Please note my new cell phone number +447544487957