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Community


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A one-stop forum for all your banking questions

changing cell number

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Jerome1979
New Contributor
Jerome1979
New Contributor
Can I change cell nr online
Jerome1979
New Contributor
Lynette5
Occasional Visitor
no instructions to update and cell number
Khe93thelo
New Contributor
0784410275
Khe93thelo
New Contributor
schalk77
New Member
Also went to branch, changed number, got confirmation sms, but still OTP sent to old no.....WTF??
Ilana10
Community Coordinator

Hello Phumudzo9,

 

You will need to visit your nearest branch to verify the details that we have on record. Please don't share your contact details on a public platform, it is not safe to do so. 

Phumudzo9
New Contributor
Phumudzo9
New Contributor
I want to change cell number from 0729441158 to 0681322773
Mfuneko1
New Contributor
Mfuneko1
New Contributor
Blessing67-
New Contributor
The nearest bank didn’t manage to assist me. Isn’t there a way they can send the opt through email
Khumbuzile12
New Contributor
How to change the email address
Khumbuzile12
New Contributor
My emails is not giving me incoming messages
Khumbuzile12
New Contributor
I want to change yahoo emails
Nelisa2002
New Member
I have the same problem. My mother used to get my notifications and now I'm of age and I am unable to use the app while the pin is sent to her - she's in a whole different province. Please assist
Havem2002
New Member

You can update your phone number by contecting customber service of bank or branch office. Phone number is very impotant for transaction to avoide frued and missleading activities.

Montles
New Member
I would like to change my numbers from 0659372337 to 0717778336
Mashilet
New Contributor
Please help me to update my contact details because an opt the still send it to my old number please help me
+27768521083