changing cell number

[FanaM1]

Hi @Mel10.

Thank you for sharing. Please send an email [email protected], and request for contact details to be updated. Kindly include the following:

1. Name of the branch visited.

2. ID number.

3. Old and new contact details.

My team will be able to assist.

Kind regards.

Fana

[Mel10]

I did I even received a SMS to confirm that it was charged but still the OTP pin is being sent to my old number

[Mel10]

I did and I even got the SMS to verify that my number is changed but sgill the OTP is sent to my old number

[Mel10]

No I did not get it fixed I went into the branch to change my phone number but still it is not changed

[Noluthando24]

I need to change my number to 0651371030

[FanaM1]

Hi Spheangel,

You will need to register the new number with our branch team. Please visit your nearest branch for assistance.

[Spheangel]

I want to change phone number

[Shaunie22]

Look l have being to change there for that to get the otp the but it still my old can't there be a way if there can be to do phone by phone

[siphokazi4]

0651346806

[shaundrylee]

0815425722

[PmF]

Hi is there another way to change your phone number if you are unable to go to the nearest branch?

[Mepho · Accepted solution]

Hello Mogammad, personal details and One Time Pins can only be amended by our branch teams for the security of your account. Please visit your nearest branch. The team will be more than happy to help you with this request.

[Ilana10]

Hello Chris1991,

You need to visit your nearest branch for this, a consultant will need to verify the details that are on the system.

[Ilana10]

Hello mogammad,

You need to visit your nearest branch for this, a consultant will need to verify the details that are on the system.

[GRibbleE]

0839448517

[Siyabonga18]

I'm still busy trying to register but it promising

[Siyabonga18]

0607096602

[Jerome1979]

Me too

[Jerome1979]

Can I change cell nr online

[Jerome1979]

0792983493