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Community


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Community

A one-stop forum for all your banking questions

changing cell number

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173 REPLIES 173
FanaM1
Community Coordinator

Hi Spheangel,

 

You will need to register the new number with our branch team. Please visit your nearest branch for assistance.

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Spheangel
New Member
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Shaunie22
Visitor
Look l have being to change there for that to get the otp the but it still my old can't there be a way if there can be to do phone by phone
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siphokazi4
New Member
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shaundrylee
New Member
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PmF
New Member
Hi is there another way to change your phone number if you are unable to go to the nearest branch?
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Mepho
Solution
Community Coordinator
Hello Mogammad, personal details and One Time Pins can only be amended by our branch teams for the security of your account. Please visit your nearest branch. The team will be more than happy to help you with this request.
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Ilana10
Community Coordinator

Hello Chris1991,

You need to visit your nearest branch for this, a consultant will need to verify the details that are on the system.

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Ilana10
Community Coordinator

Hello mogammad,

 

You need to visit your nearest branch for this, a consultant will need to verify the details that are on the system.

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GRibbleE
New Member
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Siyabonga18
New Contributor
I'm still busy trying to register but it promising
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Siyabonga18
New Contributor
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Jerome1979
New Contributor
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Jerome1979
New Contributor
Can I change cell nr online
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Jerome1979
New Contributor
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Lynette5
Occasional Visitor
no instructions to update and cell number
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Khe93thelo
New Contributor
0784410275
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Khe93thelo
New Contributor
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schalk77
New Member
Also went to branch, changed number, got confirmation sms, but still OTP sent to old no.....WTF??
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Ilana10
Community Coordinator

Hello Phumudzo9,

 

You will need to visit your nearest branch to verify the details that we have on record. Please don't share your contact details on a public platform, it is not safe to do so. 

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