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changing cell number

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New Member
How can i change my phone number
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New Contributor
I have visited the branch more than 5 times, and all they tell me is it will be fixed in 24 hours but nothing happens.
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New Member

You have to go into your nearest branch. Very inconvenient, everything has to be done in the bank.


@mogammad wrote:
Good day.
I've been registered before with standard bank (app) and all my details were filled in. I recently changed my cell phone number and now I have to add my accounts from over. The one-time pin code is being sent to my old cell number which is no longer in use.
How do I change that.
Thanks in advance.

 

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Visitor
I experiencing the same problem... I change my number Dan I went to the branch to update my new number everything was look fun bcoz notifications msgs was sent to my new number... Up until m trying 2 send money that wher I found problem because ther sent OTP one time code to my older number...
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New Member

Good Day, 

 

I went to your Branch at Mall of Africa and had my number changed there but it still has not been changed on my internet banking even though I was told it would be. What do I need to do now? 

 

Thank you. 

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Community Coordinator

Hello Adele1990,

 

Please send your query and contact details to [email protected]co.za .One of our consultants will be able to assist you with your query. 

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New Member

I have changed my number in the branch but the app still uses the old number

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New Contributor
I've got the same problem and need to make an urgent payment now. What is the solution
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New Contributor
You must create a new dashboard and you're gonna fill in the new number there. You'll receive the otp immediately that.
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Visitor
can you please tell me how do i change my call phone number no the app please
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New Member
I changed my cards now on my profile,I do not have beneficiaries. Can't my beneficiaries be linked to my cheque card profile? I beg 0.
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