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A one-stop forum for all your banking questions
02-03-2023 03:32 PM
02-03-2023 03:31 PM
02-03-2023 03:28 PM
13-01-2023 09:24 AM
Hi @Galado.
Thank you for contacting me.
Personal information cannot yet be changed virtually or digitally!
Before they can update your personal information, our branch team must verify you and ensure that you are the account owner.
Please bring your ID book to your nearest branch to update your contact information.
Please do not hesitate to contact us if you have any questions.
Regards
Fana.
Team Standard Bank
12-01-2023 10:08 AM
09-01-2023 09:55 AM - edited 10-01-2023 01:34 PM
HI @Megzy_d1.
We appreciate you getting in touch.
Our branch's staff updates contact information as required by banking policy.
To ensure that the information supplied is valid, you will be required to complete a form before your contact information may be changed.
I hope this clarifies your query.
Regards
Fana.
Team Standard Bank
07-01-2023 11:16 PM
08-12-2022 12:51 PM - edited 08-12-2022 01:04 PM
Hello @stuchA03.
I appreciate you getting in contact.
The staff at our branch updates contact information in accordance with banking policy.
You will be asked to fill out a form before your contact information may be altered in order to guarantee that the information provided is accurate.
I hope this clarifies your query.
Regards
Fana.
Team Standard Bank.
08-12-2022 11:31 AM
05-12-2022 05:46 PM
Good day @Ntando21.
Thank you for getting in touch.
As per banking policy, our branch personnel changes contact information.
In order to ensure that the supplied information is accurate, you will be required to complete a form before your contact information may be changed.
I hope this answers your question.
Regards
Fana.
Standard Bank Team.
03-12-2022 08:37 PM
14-11-2022 11:12 AM
Hello there.
I appreciate you contacting out.
Our branch staff updates contact information in accordance with banking policy.
You will be needed to complete a form before your contact information may be altered in order to guarantee that the information supplied is accurate.
I hope this clarifies your query.
Best regards,
Fana.
Standard Bank Team.
12-11-2022 08:22 AM
09-11-2022 10:05 AM
Hi @vviccus.
Thank you for reaching out.
Please send an email to [email protected] for assistance.
Regards,
Fana.
Standard Bank Team.
09-11-2022 08:52 AM
09-11-2022 07:57 AM
I am presently residing in Taiwan and phone number given while in SA has now being changed.What l need to do
07-11-2022 05:37 AM
17-10-2022 11:09 AM - edited 17-10-2022 11:14 AM
Hi @Aaliyahrezant.
Thank you for reaching out.
Contact numbers are changed by our branch team, as per the banking policy.
This is to ensure that the detail provided are correct and you will be required to fill in a form before your contact details can be changed.
I hope this answers your question.
Kind regards,
Fana.
Standard Bank Team.
17-10-2022 10:23 AM
29-09-2022 02:16 PM - edited 29-09-2022 03:28 PM
Hi @jockhawthorne.
Thank you for reaching out.
Contact numbers are changed by our branch as per the banking policy.
This is to ensure that the detail provided are correct and you will be required to fill in a form before your contact details can be changed.
Please share your email address, we will raise it with your home branch, and request further assistance.
Kind regards,
Fana.
Standard Bank Team.