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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

changing cell number

Solved
Reply
similomichael
New Contributor
similomichael
New Contributor
similomichael
New Contributor
FanaM1
Community Coordinator

Hi @Galado.

 

Thank you for contacting me.


Personal information cannot yet be changed virtually or digitally!


Before they can update your personal information, our branch team must verify you and ensure that you are the account owner.

 

Please bring your ID book to your nearest branch to update your contact information.


Please do not hesitate to contact us if you have any questions.


Regards

Fana.

Team Standard Bank

Galado
New Member
I want to change my number online don't wanna go the the branch
FanaM1
Community Coordinator

HI @Megzy_d1.

 

We appreciate you getting in touch.

 

Our branch's staff updates contact information as required by banking policy.


To ensure that the information supplied is valid, you will be required to complete a form before your contact information may be changed.

 

I hope this clarifies your query.

 

Regards

Fana.

Team Standard Bank

Megzy_d1
Occasional Visitor
Changing number 0798873957 to 0836010936
FanaM1
Community Coordinator

Hello @stuchA03.

 

I appreciate you getting in contact.

 

The staff at our branch updates contact information in accordance with banking policy.

 

You will be asked to fill out a form before your contact information may be altered in order to guarantee that the information provided is accurate.

 

I hope this clarifies your query.

 

Regards

Fana.

Team Standard Bank.

stuchA03
New Member
FanaM1
Community Coordinator

Good day @Ntando21.

 

Thank you for getting in touch.

 

As per banking policy, our branch personnel changes contact information.

 

In order to ensure that the supplied information is accurate, you will be required to complete a form before your contact information may be changed.

 

I hope this answers your question.

 

Regards

Fana.

Standard Bank Team.

Ntando21
New Member
FanaM1
Community Coordinator

Hello there.

 

I appreciate you contacting out.

 

Our branch staff updates contact information in accordance with banking policy.

 

You will be needed to complete a form before your contact information may be altered in order to guarantee that the information supplied is accurate.

 

I hope this clarifies your query.

 

Best regards,

Fana.

Standard Bank Team.

0781091997
New Contributor
FanaM1
Community Coordinator

Hi @vviccus.

 

Thank you for reaching out.

 

Please send an email to [email protected] for assistance.

 

Regards,

Fana.

Standard Bank Team.

Dixie
New Contributor
I need to change SA cell number to UK cell number
vviccus
New Member

I am presently residing in Taiwan and phone number given while in SA has now being changed.What l need to do

Simphiwe14
New Contributor
FanaM1
Community Coordinator

Hi @Aaliyahrezant.

 

Thank you for reaching out.

 

Contact numbers are changed by our branch team, as per the banking policy.

 

This is to ensure that the detail provided are correct and you will be required to fill in a form before your contact details can be changed.

 

I hope this answers your question.

 

Kind regards,

Fana.

Standard Bank Team.

Aaliyahrezant
New Member
I would like to change the phone number linked to my bank account
FanaM1
Community Coordinator

Hi @jockhawthorne.

 

Thank you for reaching out.

 

Contact numbers are changed by our branch as per the banking policy.

 

This is to ensure that the detail provided are correct and you will be required to fill in a form before your contact details can be changed.

 

Please share your email address, we will raise it with your home branch, and request further assistance.

 

Kind regards,

Fana.

Standard Bank Team.