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A one-stop forum for all your banking questions
18-01-2018 10:14 AM
Hello @mikiw,
Please be advised that once you cancel the voucher, the funds should be reversed into your account within 24 hours.
Regards,
Mandy
17-01-2018 12:46 PM
22-05-2017 01:58 PM
20-05-2017 03:31 PM
20-05-2017 03:28 PM
03-10-2016 03:36 PM
03-10-2016 03:32 PM
10-08-2016 11:20 AM
Hi,
Please contact the Instant Money call center on 0860466639 for assistance on this matter.
08-08-2016 04:10 PM
I created a voucher but when you enter it it saY's invalid voucher number now what now how do I get the money back.
17-05-2016 10:37 AM
Hi Moshryan,
Do you have a Standard Bank Account where you were sending the Instant Money from?
Regards,
Standard Bank Team
17-05-2016 10:34 AM
Great, that'll be most appreciated thanks!
What do you need from me in order to fix it?
Ryan
17-05-2016 10:25 AM
Hi Moshryan,
I can only assist with Instant Money issues.
Regards,
Standard Bank Team
17-05-2016 10:18 AM
I have the same problem... I did a cashsend voucher of R1000 about 2 months ago which i never used...when i try cancel the voucher it says "unexpected error has occured". Hopefully you (std. bank) can assist us.
17-05-2016 10:16 AM
Hi Chantal1,
There is an option to go to the history and then you can choose that voucher and delete it.
Regards,
Standard Bank Team
17-05-2016 08:58 AM