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how to cancel or reverse a debit order

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BSM
New Member

Re: how to cancel or reverse a debit order

Reversal on my banking app
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Zeezee
New Member

Re: how to cancel or reverse a debit order

I see about 2different amount one deposited and the other one withdrawn can I be assisted on that.
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Amyjackson1
New Contributor

Re: how to cancel or reverse a debit order

Can someone help me reverse a debit order
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Amyjackson1
New Contributor

Re: how to cancel or reverse a debit order

How long does it take to reverse a debit order
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Community Coordinator

Re: how to cancel or reverse a debit order

Hello @Amyjackson1,

 

Please be advised that it can take 2 to 4 business days to reverse a debit order from the day that the request is logged with our customer care or branch personnel. Should the funds not be reversed within this period, kindly note that you can contact customer care on 0860 123 000 or forward an email to [email protected] in order to be assisted further.

 

Kind Regards,

Mandy

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Pikisani
New Member

Re: how to cancel or reverse a debit order

I need to reverse the money deducted
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Community Coordinator

Re: how to cancel or reverse a debit order

Hello @Pikisani,

 

Please be advised that you are able to visit your nearest branch or contact our customer care on 0860 123 000 in order to log a reversal. There are no fees associated with this reversal as long as the transaction is reversed within 40 days of the transaction taking place. 

 

Kind Regards,

Mandy

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Dumi82
Visitor

Re: how to cancel or reverse a debit order

How to cancell debit order
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Tonir
New Member

Re: how to cancel or reverse a debit order

Standard bank prides itself on providing excellent service, yet your app does not give us the opportunity of cancelling unauthorized debit orders. Even young banks like Capitec have these options. This really sucks!! I am thinking of taking my business elsewhere !!!!
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Taman
New Contributor

Re: how to cancel or reverse a debit order

How to reverse debit order
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Taman
New Contributor

Re: how to cancel or reverse a debit order

Reverse debit order
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pdangale1992
Occasional Visitor

Re: how to cancel or reverse a debit order

I need to know how to cancel or reverse any unauthorised debit order using standard bank app
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Highlighted
Community Coordinator

Re: how to cancel or reverse a debit order

Hello @pdangale1992 ,

 

Please be advised that currently the feature to reverse a debit order using the mobile banking app is not available yet. You will need to visit your nearest branch or get in touch with customer care on 0860 123 000 in order to log a request for reversal. Kindly note that this needs to be done within a period of 45 days from the debit order date.

 

Kind Regards,

Mandy

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Kholiwe
Occasional Visitor

Re: how to cancel or reverse a debit order

How do I block all debit orders using the App?
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Lungie
Occasional Visitor

Re: how to cancel or reverse a debit order

How can reverse without going to the bank
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