Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

how to cancel or reverse a debit order

Solved
Reply
Community Coordinator

Hello @GoldRecords7,

 

Please be advised that you will need to get in touch with our international customer care on 010 249 0423 in order to to be assisted with logging a reversal. Kindly note that this needs to be done within 45 days of the debit order date.

 

Kind Regards,

Mandy

 

 

0 Kudos
Reply
leonkabeya
New Contributor
0 Kudos
Reply
Seletamotse1
Occasional Visitor
0 Kudos
Reply
Community Coordinator

Good Morning,

 

Please be advised that you can now reverse unauthorised debit orders on the online banking platform, as well as, the mobile banking app. Please visit: https://community.standardbank.co.za/t5/Internet-banking/How-to-reverse-a-Debit-Order-on-Online-Bank... for more information on how you can reverse your unauthorised debit orders on the online/internet banking platform, as well as, https://community.standardbank.co.za/t5/Key-app-features/How-to-reverse-a-Debit-Order-on-the-Mobile-... for mobile banking app reversals.

 

Kind Regards,

Mandy

0 Kudos
Reply
Akazi1
Occasional Visitor
0 Kudos
Reply
Varosha
Occasional Visitor
Hi I would like to cancel unwanted debit orders illegal ones I tried calling the branch but no assistance at all the service at standard bank is terrible
0 Kudos
Reply
ShabnamB10
New Member

I try to avoid going into the banks because of the long queues. I am sure I read that the new app allowes to cancel or reverse a debit order.

0 Kudos
Reply
Bongz23
New Member
How much di you charge to get back your money
0 Kudos
Reply
Lange62
Occasional Visitor
I need to cancel enything that take my money in my accout
0 Kudos
Reply
Haydn
New Contributor
There is a reverse debit order feature in the app. Go to the more option on the bottom navigation > select Manage Debit Orders > select Reverse Debit Orders.

A list of allowed reversible debit orders under R200 is displayed. Follow the screen prompts
0 Kudos
Reply
kealeboga
Visitor
0 Kudos
Reply
Liberty
New Contributor
hy iwant to reverse debit order
0 Kudos
Reply
Liezl1992
Occasional Visitor
Hoe do I cancel it if I’m not in the country and cannot visit a branch???
0 Kudos
Reply