how to cancel or reverse a debit order

[Bongz23]

How much di you charge to get back your money

[ShabnamB10]

I try to avoid going into the banks because of the long queues. I am sure I read that the new app allowes to cancel or reverse a debit order.

[Varosha]

Hi I would like to cancel unwanted debit orders illegal ones I tried calling the branch but no assistance at all the service at standard bank is terrible

[Akazi1]

To receive a debit order

[MandyP]

Good Morning,

Please be advised that you can now reverse unauthorised debit orders on the online banking platform, as well as, the mobile banking app. Please visit: https://community.standardbank.co.za/t5/Internet-banking/How-to-reverse-a-Debit-Order-on-Online-Bank... for more information on how you can reverse your unauthorised debit orders on the online/internet banking platform, as well as, https://community.standardbank.co.za/t5/Key-app-features/How-to-reverse-a-Debit-Order-on-the-Mobile-... for mobile banking app reversals.

Kind Regards,

Mandy

[Seletamotse1]

Debit order

[leonkabeya]

How to cancel a transfer?

[MandyP]

Hello @GoldRecords7,

Please be advised that you will need to get in touch with our international customer care on 010 249 0423 in order to to be assisted with logging a reversal. Kindly note that this needs to be done within 45 days of the debit order date.

Kind Regards,

Mandy

[GoldRecords7]

I’m abroad and I want to reverse and cancel a debit order. Best way?

[MandyP]

Hello @Buyie,

Please be advised that you will need to visit your nearest branch or contact customer care on 0860 123 000 in order to log a reversal. Kindly note that the request needs to be logged within 45 days of the debit order date. 

Kind Regards,

Mandy

[8111060621080]

Who is thi GAP MBS that are busy debiting my account?

[Buyie]

I want to cancel a debit order for Clientele life which take place on the 26th of the month. Also to reverse that money which they took for this month .

[Lungie]

How can reverse without going to the bank

[Kholiwe]

How do I block all debit orders using the App?

[MandyP]

Hello @pdangale1992 ,

Please be advised that currently the feature to reverse a debit order using the mobile banking app is not available yet. You will need to visit your nearest branch or get in touch with customer care on 0860 123 000 in order to log a request for reversal. Kindly note that this needs to be done within a period of 45 days from the debit order date.

Kind Regards,

Mandy

[pdangale1992]

I need to know how to cancel or reverse any unauthorised debit order using standard bank app

[Taman]

Reverse debit order

[Taman]

How to reverse debit order

[Tonir]

Standard bank prides itself on providing excellent service, yet your app does not give us the opportunity of cancelling unauthorized debit orders. Even young banks like Capitec have these options. This really sucks!! I am thinking of taking my business elsewhere !!!!

[Dumi82]

How to cancell debit order