A one-stop forum for all your banking questions
24-04-2019 01:07 PM
I try to avoid going into the banks because of the long queues. I am sure I read that the new app allowes to cancel or reverse a debit order.
08-05-2019 09:03 PM
28-06-2019 05:04 PM
I am trying to reverse an unauthorised debit order.
I've been able to do it for the last 2 months but now this month the system is not allowing me to reverse it.
It shows on my statement that it has been deducted but when I choose the option to reverse debit orders, the payment does not come up in the list of debit orders.
What can I do to get it reversed ASAP.
11-07-2019 11:38 AM
True that myself i am tired of having to call in and reverse these R99.00 unauthorised debits
some banks even offer the option to block debits less than R100.00
STD bank has a lot of continous improvement to implement.
11-07-2019 11:41 AM
LOL the only debit you can stop is the one you know where its coming from call the branch as for unauthorised debits those you cant stop yerrr those thugs keep on changing the reference and its disturbing
11-08-2019 07:54 AM
27-08-2019 01:44 PM
I have a problem with these unauthorised Debit Orders accessing my Std Bank account. If there's no application to reverse available, then the bank must block the access and confirm with the account holder whether to pay or not. Another problem we encounter is that we don't even know who these transaction code belong to may be it would be better if their names appear. We do not have time to go to the bank everytime these transaction take place. If it only need the account holder to visit the bank for the reversal, then why don't you permanently block these hackers and let us come in person to authorise which account must the Debited. If there's no signed authorisation then no access.
18-09-2019 10:43 AM