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25-06-2018 05:55 PM
Hi
I'm struggling with this same issue.
I have two dasboards, one with my cheque card and old credit card and one with my new credit card only.
How do I delete the old credit card and link my new credit card to my cheque account profile.
So that they are in the same profile.
It is two years later and looks like this still does not work.
It's quite pathetic.
What are you doing about this? What are my options here?
Thanks
Wesley
25-05-2018 07:59 AM
Hello @siraskalot,
This might be a technical issue, to investigate further we will need some information from you.
Please forward us the screenshots of this error with your details to investigate this further for you. You can mail us here: [email protected]
Regards,
Boitumelo
08-05-2018 03:11 PM
I think this is a formatting issue on a cellphone. I also do not have this on my phone, but the menu bar does display on my tablet, which has a bigger screen than my phone.
08-05-2018 02:31 PM
Hi.
I'm having the same issue - somehow my UCount tile is no longer responding. When I try to re-add it, it adds, undesirably, on a different dashboard. However, my cellphone app has no top left menu bar. It only has a menu bar at the bottom.
Please assist.
25-04-2018 10:14 AM
The bigger question is whether you are still trying to fix this or wheteher you have given up on it.
This isreutorical, no need to provide feedback, but thank you again for the reply to my initial comment.
25-04-2018 10:11 AM
Thank you for reply Boitumelo.
I did manage to do this. My reply however was more directed to a previous comment, from I think in 2016, which mentioned that Standard Bank is in the process of amending the functionality to allow for the unlinking of specific tiles instead of the entire dashboard. It was just funny that 2 years later there is still no change. Doesn't really speak much towards technological progress and innovation.
25-04-2018 09:16 AM
Hello @TiaanM,
The best way to resolve this will be to follow below steps provided, note select the card that you would like to delete/ unlink:
Should you experience any issues please let us know to intervene.
Regards,
Boitumelo
15-04-2018 06:01 PM
I'm reading this in 2018 and this function is still not available.
26-01-2018 09:46 AM
The active card must not be the one you want to unlink.
30-11-2016 11:22 AM
Hi,
There currently is no way to delete individual tiles. You need to delete the dashboard to “unlink” the card.
We are currently trying to fix this to allow users to delete individual tiles and manage card linking separately from the dashboard. This will be available next year.
30-11-2016 11:17 AM
Hi Seanjamessa,
Please send us a screenshot of what your dashboard looks like to [email protected] so that a specialist may be able to assist you.
Regards,
Standard Bank Team
30-11-2016 11:11 AM
30-11-2016 11:05 AM
30-11-2016 11:03 AM
Hi,
I will get a specialist to assist you with your query.
30-11-2016 11:00 AM
30-11-2016 10:59 AM
All that did was trash my custome dashbord. Thanks for nothing dude. All we want to do is change the registered card to the newly issued car.
23-11-2016 04:04 PM
Hi,
Regards,
Standard bank Team
19-11-2016 10:33 AM