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Community


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insant vouchers

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Occasional Visitor
how do i go about an uncollected instant money voucher
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1 REPLY 1
Community Coordinator

Hello @shakespear,

 

Not to worry, kindly be advised that you can delete your active Instant Money voucher on your Mobile Banking App. Simply follow these steps to delete:

 

- Log in to the App

- Swipe from Right to Left or tap on Transact to display the Navigation Bar

- Select the third/bottom option titled "Send Instant money"

- Select the Bottom option titled "Manage Vouchers"

- Select "Beneficiary Vouchers" if the voucher was sent to a second party/someone else OR "Your Vouchers" if you have sent the voucher to your mobile phone.

- Proceed to delete

 

Kindly let me know if this process has been successful.

 

Regards,
Mandy

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